Sticky Steering Recall (Canada)

[iLLNESS]

Dear Acura INTEGRA Owner:

This email notice has been sent to you in accordance with the requirements of the Motor Vehicle Safety Act (Canada). This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
Honda Motor Co. has determined that a defect, which relates to motor vehicle safety, exists in certain 2023 model year INTEGRA vehicles. Please confirm the 17-digit Vehicle Identification Number (VIN) above matches the VIN on the upper left of your vehicle’s dashboard.

What is the problem?
High preload force from the worm gear spring may result in insufficient grease between the worm wheel and worm gear within the steering gearbox. This may result in increased friction inside the worm gear mechanism. Increased friction, under certain conditions such as making small steering adjustments at highway speeds, may cause the steering wheel to feel like it is momentarily “sticking”. The additional steering effort and difficulty increases the risk of a crash. To resolve this issue, all affected vehicles will have some additional grease applied to the gearbox and will have the worm gear spring replaced.

What should you do?
Please contact your Acura dealer to schedule an appointment to have this Safety Recall service performed on your vehicle. You can schedule your appointment online – please visit www.acura.ca/dealerlocator to find a dealer in your region. Your dealer will be able to give you an estimate of how long they will require your vehicle – usually less than a day. The Safety Recall service procedure may take up to 1 hour to complete. The dealer will perform the recall service free of charge.

Who to contact if you experience problems or have questions?
If you need assistance or if your dealer is unable to perform the necessary service free of charge, please contact Acura Canada Client Services at 1-888-9ACURA9 (1-888-922-8729).

Please help Acura Canada keep you informed:
This notice was emailed to you according to the most current information we have available. If the vehicle is currently being leased and you are the lessor, please forward a copy of this notice to the lessee within 10 working days of receiving this notice. If you no longer own this vehicle, or some information in this notice is incorrect, please contact Acura Canada at 1-888-9ACURA9 (1-888-922-8729) or forward this notice to the new owner. Additionally, please help Acura Canada keep you informed by confirming or updating your information at www.my-garage.ca/s/login/?language=en_US . You may create an account or log in using the credentials you have previously set. Once signed in, you will be able to confirm or update your ownership information.

We apologize for any inconvenience this Safety Recall may cause you. Thank you for your co-operation.

Sincerely,

Dave Jamieson
Sr Vice President & COO

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[DramosRG]

I just received this letter today. I was aware of the recall and wondering if any Canadians went through the process as well. Watching...

 

[onepointsix]

Apparently, because of the build time, it was only 2 car that were affected.

edit: that’s for Integra Type S

 

[Frenzal]

Got the email yesterday...

 

[DramosRG]

Apparently, because of the build time, it was only 2 car that were affected.

edit: that’s for Integra Type S

Interesting, where can I read more about the this information? I'm still debating if I should bring in my ITS or not..

 

[onepointsix]

You should receive an email from Honda if you’re affected. I received one as I have an FL5, but I’m waiting till spring as it’s in storage for the winter. The message the OP posted was the email contents. I read about the affected Integras via the GTA group chat. I can request an add if you’re interested.

 

[Steve48]

My son got the same notice for his '23 Honda Civic. Sounds like a wider issue. When I drove it a few weeks ago I definitely felt some of the "stickiness".

 

[Yatry]

Finally sticky steering recall fixed!

 

[onepointsix]

Nice to see an actual from response from Honda Canada.

 

[SilverRocket]

The dealership I bought my car from actually called me earlier this year to schedule an appointment.

I politely declined and told them I'd consider it if I felt the symptoms otherwise don't fix what ain't broke.

When they insisted I come in, I dropped that "If it was like the TLX Type-S engine recall that could lead to catastrophic engine failure, I'd have been there yesterday"., they quickly understood I knew the pros and the cons of not doing the recall and haven't bugged me since.

Personally I rather not have a technician potential make the car worse when it is not even symptomatic and may never be. Recall has no expiration so I wait and hope it never happens.

 

[PRDE5]

The dealership I bought my car from actually called me earlier this year to schedule an appointment.

I politely declined and told them I'd consider it if I felt the symptoms otherwise don't fix what ain't broke.

When they insisted I come in, I dropped that "If it was like the TLX Type-S engine recall that could lead to catastrophic engine failure, I'd have been there yesterday"., they quickly understood I knew the pros and the cons of not doing the recall and haven't bugged me since.

Personally I rather not have a technician potential make the car worse when it is not even symptomatic and may never be. Recall has no expiration so I wait and hope it never happens.

I bought everything required to do the recall my, I’ll post pictures after I complete it.

 

[creaturemachine]

Finally sticky steering recall fixed!

Hamilton, eh? Do they ever answer the phone when you call?

 

[Yatry]

it seemed, this dealership was not keen to perform safety recall, i called them 2 times with not very helpful response so I wrote to Honda Canada In April 2025 to find me dealership who can accommodate me.
Honda VP office called this dealership in August and everything just went swiftly and smoothly!
If they call Acura luxury brand then should have a bit higher standard!

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