I had issues after changing the video recording length, it would stop recording. I reset to defaults, disabled the audio recording, my commentary on an incident wouldn't be appropriate, and it's been perfect since.
Not that I'm aware. Most OEMs have software to customize certain features. I'm not familiar what Honda has and if it's something that can be acessed in their I-HDS service.
I don't think the CTR is that rare. Import numbers I have seen floating around put it under 4k a year which is in line with what the ITS.
Nationwide online search from cargurus shows 450 CTR and 430 ITS